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Customer Service

Our Customer Service Commitment

At The Personal Marketing Company (TPMCO), we pride ourselves on delivering an exceptional customer service experience. We stand ready to assist you with a high level of personal attention that exceeds your expectations. Your satisfaction with TPMCO products and services is our priority.

Contact Information:

  • Phone: Call 800-458-8245 during our business hours.
  • Email: Email us at [email protected], and we will respond within 1 business day.
  • Website Chat: We will respond to chat messages received via our website during business hours.

Business Hours:

  • Our business hours are Monday–Friday, 8:00 a.m.–5:00 p.m. Central Time.

Live Assistance:

  • During business hours, your call will be answered by a live person, if available.
  • If all our representatives are assisting other customers, leave a voicemail and we will return your call the same business day.
  • If you contact us via our website chat and all representatives are assisting others, your chat message will be answered the same business day.

Resolution Guarantee:

  • We’re committed to your satisfaction. If TPMCO has made an error on your order or service, we will either replace the product or issue a refund.

Training Support:

  • Our customer service team is available to assist you in training your administrators or end users. Simply call us at 800-458-8245, and we will guide you or your staff members through the training process.
  • Alternatively, we can schedule an appointment for a specific time with a representative to provide training support tailored to your needs.


We value your business and strive to make your experience with us as smooth and productive as possible. If you have any questions, concerns or feedback, please contact us. Your satisfaction is our priority, and we look forward to serving you.